Refund Policy – Adometa.in
Last Updated: 18 july 2025
Thank you for using Adometa (“Company”, “we”, “our”, “us”). This Refund Policy explains the terms under which refunds are processed for payments made on Adometa.in.
1. General Refund Terms
All purchases made on Adometa.in are final. However, under specific approved conditions, the Company may issue up to 20% refund of the total paid amount. No full refunds are provided under any circumstance.
2. Eligibility for 20% Refund
You may be eligible for up to 20% refund if:
- The service has not been fully delivered.
- The work has not been started or is only partially completed.
- A technical or billing issue occurred from our side.
- You provide a valid reason that is approved by our support team.
Refund request must be made within 7 days of payment. Requests after 7 days will not be accepted.
3. Non-Refundable Situations
- No refund will be issued if the service has already been delivered.
- No refund if the project or task is already in progress.
- No refund if delay occurs due to user-side inaction or incomplete information.
- No refund for change of mind or personal reasons.
- No refund for third-party tool fees or integrations that are non-refundable.
4. Refund Process
To request a refund:
- Email us at support@adometa.in
- Include: Name, Payment Details, Reason, Order/Invoice ID
- Our team will review your request within 5–7 working days
If approved, the refund (up to 20%) will be sent to your original payment method. Processing time depends on your bank/payment gateway.
5. Cancellation Policy
- Cancellation is possible only before the work has started.
- If work has started, only partial refund (up to 20%) may be given.
- No refunds after the service is completed.
6. Chargebacks & Disputes
Unauthorized chargebacks may lead to:
- Account suspension
- Immediate service halt
- Legal or administrative action
Please contact support before initiating a dispute.
7. Contact Information
For refund-related queries:
Email: support@adometa.in
Address: Bhagwan Khera, Unnao, Uttar Pradesh, India